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Entertainment Pack

rollsie7
3: Seeker
3: Seeker

I recieved a Spotify entertainment pack as part of contract but I signed in to the wrong Spotify account by accident. Can I get my free premium Spotify moved to a different Spotify account?

5 REPLIES 5

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @rollsie7

 

If these links do not help then you will need to speak with Vodafone customer service on 191 or Live Chat. 

 

Vodafone Spotify FAQs.

 

support.spotify.com/uk

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

AnnS
17: Community Champion
17: Community Champion

Hi @rollsie7

 

Have you tried contacting Spotify direct about this ?  They may be able to answer your question.

 

Spotify Contact

Retired-LouiseE
Moderator (Retired)
Moderator (Retired)

Hi @rollsie7

 

Have you contacted our team through 191 or Live Chat regarding this? Have you managed to get a resolution?

 

Louise

rollsie7
3: Seeker
3: Seeker
Still no resulution. Live chat didn't really understand what I was asking them

Hi @rollsie7

 

Thank you for getting back to me, I'm disappointed to hear this isn't resolved. I am going to send you a Private Message with further help. 

 

Louise