Evil vodafone overcharging

[ihatevodafone99]

Evil vodafone are overcharging me for data,

on the chat and over the phone we agreed on 2.5gb, 900 min, 1000 texts

ok so i create an account today, 

i have been over charged approx over £200 ++.

because i went over my data allowance, so i started a chat log and now im being told i only get 500mb data, and thats according to my deal

when i agreed to 2.5gb,

and now they are saying its gonna tkae 3-5 days, 

i am extremely stressed, im not exactly rich so when £200 has been robbed from me , i get worried ,

what can i do?

[drey_p]

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@ihatevodafone99 wrote:

what can i do?

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Not resort to foul language and name calling and then ask for help from the people you have been rude to a few hours later..... Just a thought.....

[ihatevodafone99]

################# ##~## to give me a proper reply i guess

[kids]

A few hours ago you were threatening that Vodafone would lose 7 contracts and now you say today you took out another.

Sonething doesn't ring true here.

[ihatevodafone99]

erm where did i say i took out a new contract ,

[drey_p]

No, dealing with people who want my help and treat me with respect.

your constant lack of manners and foul language is not going to get you any help, but will get you banned.

[ihatevodafone99]

################# [edited due to breaching House Rules] isn't helping other people

[BandOfBrothers]

Removed.  

[Getafix]

Just want to check something. To get £200+ bill for data means using about 7.5GB of data over the allowance. Surely the only difference 2GB of extra would mean £52 less. You still would have £150+ bill.

When you signed up to your new tariff did you get an Email with details of it? If not did you ask for confirmation in writing?

[ihatevodafone99]

its over 3 lines over 3 months,  that i have been overcharged.

and no i got no email confirmation, no letter confimation nothing, just got my sims posted, 

i was already an existing customer at the time