This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.
These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Post Title: Krakow Poland1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? It happens all over Poland and other places outside the UK too 2) What is the full postcode (e.g. ST1 1AA) of where the i...
Hello, When I go to the Big Value Bundles and Freebies page on the Vodafone site it doesn't let me purchase an option. If I click an option e.g. £10 bundle and then click "Continue" it reloads the page and at the top it says: Sorry, there seems to be...
I put £20 credit on my phone for a bundle and sent "BVB20" to the number I got told too, and it still hasn't came on and the £20 credit is still there?
Hi,I am currently a pay monthly customer. I would like to know if it is possible to manage a PAYG sim from my monthly account. Or will I have to setup a separate account in which to topup/view balance etc the PAYG sim? Thanks,Michael.
I recently visited Norway. I was using a pay monthly 'Sim only' sim. My phone connected to the Telenor 3G network but I was unable to use any data. Why might this be?
Hi MY V1 has been endlessly rebooting since Tuesday/Wednesday. It does the following: 1) all LEDS out2) LED 1 flashes then steady3) LED 2 flashes then steady4) LED 4 flashes for about 1 minute5) all LEDS out, and go back to point 2 If I do a reset it...
Hi,I updated from Lollipop to Marshmallow last week, however I now have an issue with the mobile Hotspot. It disconnects for no reason after a few minutes or if the Screensaver turns on. I've wiped the cache but problem still occurs.No issues with Lo...
Post Title: 'First half of post code - Area' e.g. PA34 Oban No signal accross Oban. Postcode PA34 (see profile for full postcode) Taken simcard out and in. changed carriers to manual search and still didn't work. 4) What errors are seen or heard when...
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? It happens everywhere I travel around london a lot and the south east and this issue persists wherever I go. 2) What is the full postcode (e.g. ST1...
No Service in our area - for my husband and myself. Started yesterday. We've trouble shooted as suggested by your Twitter team.
