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Hi Robert Isaac,
This is an unusual one - I can see that the forum in question is a generic fan forum. That said, forums and chat rooms can sometimes be subject to filter blocks. I'm not absolutely sure if that is where the problem lies, so we'll check a few things first, but it may be an outside option.
Can you confirm if you can get to other online forums without issue? Also, do you have any form of content control in place? If you do, you may want to disable this briefly for a test to see if you can access the site without it, the switch it back on. Don't forget that if you have content contrrol in place on your Vodafone account, you can manage this and any other blocks and subscriptions via My Account. If doing this removes the block, then we've found the cause of the block, so if you can confirm what type of control it is you removed for the successful test we can see what we can advise for clearing the issue.
Finally, have you tried from different browsers on the same machine, and what exact error message did you get with each? Different messages always point to differenty types of issues.
I look forward to hearing from you.
DaveN
eForum Team
This is an unusual one - I can see that the forum in question is a generic fan forum. That said, forums and chat rooms can sometimes be subject to filter blocks. I'm not absolutely sure if that is where the problem lies, so we'll check a few things first, but it may be an outside option.
Can you confirm if you can get to other online forums without issue? Also, do you have any form of content control in place? If you do, you may want to disable this briefly for a test to see if you can access the site without it, the switch it back on. Don't forget that if you have content contrrol in place on your Vodafone account, you can manage this and any other blocks and subscriptions via My Account. If doing this removes the block, then we've found the cause of the block, so if you can confirm what type of control it is you removed for the successful test we can see what we can advise for clearing the issue.
Finally, have you tried from different browsers on the same machine, and what exact error message did you get with each? Different messages always point to differenty types of issues.
I look forward to hearing from you.
DaveN
eForum Team
Hi Bob,
If this was a Content Control issue, you'd be redirected to a specific Vodafone page informing you you were being blocked instead, so I don't think that's it.
I suspect this may be a firewall issue on our end. Can I ask that any other Mobile Broadband users reading this try to access the website with their modems and let me know if they're getting the same results? This will aid us in troubleshooting the issue
Jon
eForum Team
If this was a Content Control issue, you'd be redirected to a specific Vodafone page informing you you were being blocked instead, so I don't think that's it.
I suspect this may be a firewall issue on our end. Can I ask that any other Mobile Broadband users reading this try to access the website with their modems and let me know if they're getting the same results? This will aid us in troubleshooting the issue
Jon
eForum Team
Hi Bob,
If this was a Content Control issue, you'd be redirected to a specific Vodafone page informing you you were being blocked instead, so I don't think that's it.
I suspect this may be a firewall issue on our end. Can I ask that any other Mobile Broadband users reading this try to access the website with their modems and let me know if they're getting the same results? This will aid us in troubleshooting the issue
Jon
eForum Team
url doesn't appear to have a start page filename associated with it
David
Jul 29 11:53:16 ubuntu pppd: local IP address 10.47.114.41
Jul 29 11:53:16 ubuntu pppd: primary DNS address 10.203.129.68
Jul 29 11:53:16 ubuntu pppd: secondary DNS address 10.203.129.68
Wed 29 Jul 2009 11:54:41 BST (approx)
@ubuntu:~$ traceroute www.dukewayne.com
traceroute to www.dukewayne.com (207.58.152.37), 30 hops max, 60 byte packets
1 10.252.225.69 (10.252.225.69) 127.563 ms 127.498 ms 157.481 ms
2 host203.msm.che.vodafone (10.203.128.82) 157.464 ms 158.377 ms 198.321 ms
3 host203.msm.che.vodafone (10.203.128.145) 177.306 ms 197.300 ms 144.880 ms
4 * * *
5 TenGigabitEthernet7-1.ar6.LON3.gblx.net (64.214.144.121) 383.717 ms 384.694 ms 385.678 ms
6 PCCW-GLOBAL-INC.TenGigabitEthernet6-3.1100.ar5.DCA3.gblx.net (207.138.112.178) 353.669 ms 249.818 ms 289.733 ms
7 servint.ge5-7.br01.wdc02.pccwbtn.net (63.218.83.2) 290.710 ms 290.689 ms 330.671 ms
8 sc-sdv1896.servint.net (209.50.227.112) 330.652 ms 329.632 ms 369.604 ms
9 cpanel.exitdns.com (207.58.152.37) 239.787 ms 295.895 ms 295.873 ms
@ubuntu:~$ lynx /www.dukewayne.com/
Getting http://www.dukewayne.com/
Looking up www.dukewayne.com
Making HTTP connection to www.dukewayne.com
Sending HTTP request.
HTTP request sent; waiting for response.
Read 718 bytes of data, 2 KiB/sec.
Alert!: HTTP/1.0 403 Forbidden
Forbidden
You don't have permission to access / on this server.
Additionally, a 403 Forbidden error was encountered while trying to use
an ErrorDocument to handle the request.
__________________________________________________________________
Apache/1.3.41 Server at www.dukewayne.com Port 80
