Ask
Reply
Solution
07-11-2016 02:25 PM
Hi,
Is this the password to gain entry to the phone ?
or Sim pin ?
If you can't remember the password into the phone then you may need to perform a factory reset but this could delete your saved information/ data if you haven't been backing up. This may / may not help.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
07-11-2016 02:58 PM
Hi! It is to the phone.
07-11-2016 03:01 PM
Hey,
I would try to recall the password if this was my phone.
If not successful then a factory reset will take the phone back to the latest firmware update and reset the phone. But typically loses your pictures and other data etc.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.