Help Please! Outlook 2007 Connection Problem

[pjohnpope]

I have just purchased Vodaphone pay-as-you-go mobile broadband

I'm using a laptop runing Vista and Outlook 2007.

After a bit of fiddling (release / renew IP setting) Internet Explorer is running happily, but Outlook 2007 is refusing to pick up mail from, or deliver mail to, my Talktalk POP3 account. If I re-connect to my normal broadband router all is well.

Please can somebody tell me what my problem might be? I can't see any Outlook setting that I might usefully change.

[Retired-Jon_V]

Hi pjp,

I'm afraid that it's common practise these days for your ISP to prevent you from connecting to their email servers if you're not currently using one of their internet connections. This is why it will work from your TalkTalk line, but not from Vodafone (or any other provider).

Usually you should still be able to receive emails, so it seems that their blocking is particularly stronger than usual.

Unfortunately there is no real solution to your problem, other than using a third-party webmail account, such as GMail, and having your TalkTalk emails forwarded to your GMail address instead.

I trust this helps

Jon

eForum Team