Help?!

[abigailbrooks2]

I have just got an unlocked Iphone 5s and I have put a Vodafone nano sim and it its working it is a pay as you go sim I topped it up and bought a 10 pound freedom freebie but I can't connect to 3G wifi it won't work I have tried everything when I connect to mobile wifi it says gprs and when I go on emails ect it won't let my do anything it says I don't have wifi help?!? Please😊 thanks in advance🌟

[james312]

Are you sure you have a viable 3G service in the area where you live? There are still places where it doesn't reach.

Ditto WiFi - have you got a local WiFi source?

Sorry if this sounds obvious, but we get all sorts of users here from impatient experienced types to the innocent beginners.

[abigailbrooks2]

How do I check that?

[james312]

Do you know anyone else where you are with a viable 3G coverage using vodafone (or any other network)?

Do you have a local WiFI Source?

A trip to the nearest Vodafone store is probably the most direct way to sorted - otherwise the online help may be able to assist

[abigailbrooks2]

I checked it says I should get 3G coverage in the area?! What do I do now?

[abigailbrooks2]

I checked that and it says I should and yes people have 3G in my area on android it still won't work

[james312]

OK - if there is coverage from Vodafone where you are, then a trip to the nearest store is likely to be the best way to deal with it.

[abigailbrooks2]

Thanks

[abigailbrooks2]

I got a new iPhone 5s today on pay as you go I bought 500mb of Internet data but it won't let me use them when I connect to my Mobile internet it says gprs what does that mean and it doesn't work as wifi?! How can I get 3G?xx😊