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I pay for a 2GB Data Pack I only get 1GB Data Allowance? Why?

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1: Seeker

I have a Mobile Broadband Dongle on PAYG, and everytime I pay for a 2GB Data Pack I only get 1GB Data Allowance? Why? 

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17: Community Champion
Hi,

For Account Access and Account Enquiries please speak to Vodaphone Customer Service on 191. Or use a Landline to ring them. Contract Customers : tel:03333040191 and Pay As You Go Customers : tel:03333048069

Or use Live Chat which is found in the 'Contact Us' Link at the foot of the forum page. Please use a Pc or Mac. You may need to leave the Live Chat page open a short time for Live Chat to initialise.

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.1  / Android 10.

 

Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

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1 REPLY 1
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17: Community Champion
Hi,

For Account Access and Account Enquiries please speak to Vodaphone Customer Service on 191. Or use a Landline to ring them. Contract Customers : tel:03333040191 and Pay As You Go Customers : tel:03333048069

Or use Live Chat which is found in the 'Contact Us' Link at the foot of the forum page. Please use a Pc or Mac. You may need to leave the Live Chat page open a short time for Live Chat to initialise.

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.1  / Android 10.

 

Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

View solution in original position

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