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26-09-2016 02:17 PM
I have just upgraded my iPhone 6 to IOS10. It no longer picks up and attaches to my Sure Signal.
I have rebooted both, no difference.
Anyone else got this problem?
22-10-2016 10:08 AM
I'm not happy at having to switch 4G to 3G, phone off, phone on, 4G back on again to get data to work and to make phone calls. It's only a temp fix and goes bad again a few days later
Currently I see a strong 3G signal on the phone but can't make/receive phone calls and data is cripplingly slow.
is Vodafone working to rectify this issue, which seems to have become prevalent since launch of iOS10?
ive got SS v3
Thanks
Dave
24-10-2016 09:32 AM
24-10-2016 10:22 AM
Pressed for exactly 10secs and it switched off. Pressed again to power up. Has this achieved the requested reset?
Dave
25-10-2016 01:30 PM
@DaveA - Are you able to make calls now? If not, let us know the serial number of your Sure Signal.
25-10-2016 07:24 PM
OK at the moment (until it goes again)
I've now updated iOS to 10.1 if of any significance
27-10-2016 11:06 AM
@DaveA Thanks for getting back to us. If you have any further issues, let us know the serial number of your Sure Signal.
05-11-2016 05:08 PM
Still suffering issues with voice and data despite 3G showing full strength on iPhone 6. As requested here is the SS serial no. 42151554385
Hope you can sort with reset at your end
Dave
08-11-2016 02:24 PM
@DaveA I've resynced your Vodafone Sure Signal in an attempt to resolve your issue.
Please allow up to 6 hours for the device to obtain a connection and to start working again.
Let us know if you continue having issues.
08-11-2016 04:35 PM
Thanks. I will monitor.
Dave
09-11-2016 10:21 AM
Hasn't helped. Can't make or receive calls (using an iPhone 6 or an iPhone 5) despite full 3G signal showing on the phones. Also data transfer pitifully slow. The phones have weak 4G signal when entering the house. However I'm not willing to switch network setting to 3G, phone off, phone on, back to 4G every time I enter the house. Is there a fix scheduled?