I have no signal at all on either of my 2 phones registered on my sure signal V3.
The red power light is on and lights 2 and 3 are solid white, 4th light is not lit:
speed test results: Ping 9ms; Download 34.31 Mbps; Upload 10.07 Mbps
external IP address is 151.226.191.32
Sure Signal serial number: 40132206463
The results of a traceroute.
VSS Traceroute command
Tracing route to 212.183.133.177 over a maximum of 30 hops
1 93 ms 2 ms 2 ms SkyRouter.Home [192.168.0.1]
2 * * * Request timed out.
3 61 ms 10 ms 12 ms be362.pr3.bllon.isp.sky.com [89.200.131.212]
4 80 ms 10 ms 11 ms lag-115.ear2.London2.Level3.net [195.50.116.125]
5 2048 ms * * ae-1-3101.ear1.London1.Level3.net [4.69.141.62]
6 13 ms 13 ms 13 ms Vodafone-level3-200G.London1.Level3.net [4.68.72.94]
7 103 ms 17 ms 14 ms ae18-xcr1.lnd.cw.net [195.2.24.157]
8 30 ms 12 ms 12 ms ae15-xcr1.lns.cw.net [195.2.30.114]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
.png "Moderator (Retired)"){kind=icon}
