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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73717 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229857 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203308 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Sure signal failed after power cut

Hi my version 1 VSS failed after a powercut - i managed to get it replaced after 4 days of trying to get it workingThe version 2 does the sameAll i have is a steady power light and two flashing white lightsAll the ports 8,50,123,500,1723,4500 are ope...

Sure signal all lights on.

But I've got no signal. No issues at all until I've come home from work. iPhone 5 won't pick up signal (been working fine for months) all other handsets registered have signal. Reset network settings on iPhone. Restarted sure signal box. Still no joy...

Is my phone unlocked to be used in India?

Hi May I know whether the set <removed for security> unlocked to be used in India? I was using this number with my "iPhone 4" having vodafone as service provider from UK before back to India in July'12. Paid all my dues and wanted to know if the set ...

ManobSinha by Not applicable
  • 13686 Views
  • 1 replies
  • 0 thanks

Resolved! sure signal v2 issue extra user

my wife and i both have samsung galaxy s2 on vodafone and a sure signal v2 i the house, the owner of the sure signal can use it no problem but when i am added to the user section i get the tx saying i can use it but nothing, i have de registered it r...

PSP traffic shaping

Hi, I have recently purchased a P2P camera which I monitor while out of the office..  I'm being told by them the reason it won't work on 3G is due to traffic shaping at Vodafone. Can you confirm why this is......  This has nothing to do with sharing ...

bil1965 by 2: Seeker
  • 17173 Views
  • 4 replies
  • 0 thanks

Find my Mobile Broadband Phone Number?

How do i find my Mobile Broadband Phone number from my donlge and/or IMEI of the SIM? ive logged onto the VMC software and cant see it, looked at SMS on the VMC and all SMS dont have any outgoing 'from' field. the account is now finished so i cant se...

999 Calls not transversing Sure Signal

A friend of mine (whom I've permanently lent my VSS to) had reason to test the 999 feature of aforementioned VSS recently, but oddly the femtocell reject these calls. A summary of the incident as he relayed to me is this: He made sure that his normal...

Geoffers by 2: Seeker
  • 16024 Views
  • 8 replies
  • 0 thanks

resync my Vodafone Sure Signal pls

I have followed all your Vodafone Sure Signal tips - can you pls resync my sure signal as last effort!! Vodafone Sure Signal Serial No: 21230709764

Port 500 required?

I'm having trouble connecting my VSS 1st gen to my company-provided Cisco ASA. We have a static IPSec VPN in place between this ASA and our company VPN concentrator which uses port 500. I have no ability to change this. I can set up a static IP addre...

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