IP Address Range Adding To White List

[voicehost]

Sure Signal Team,

Can the following IP address range be added to the Sure Signal white list?

37.157.48.0/21

We have received multiple reports of issues with these boxes connected to the above range.

Thank you in advance.

Ross

[Retired-Kay]

Hi gr0mit, 

I've requested for this IP range to be added to the whitelist. 

As soon as I have a response, i'll update you. 

Thanks, 

Kay

[flangey]

Hello,

Could you check 188.246.192.0/19 is in the whitelist?

Specific IP having problem: 188.246.198.146

Thanks!

[gr0mit]

Hi

Any progress on adding 185.75.120.0/22 ?

I've got a customer complaining their suresignal is not working on my network.

Thanks

[Gemma]

Hi @flangey and  @gr0mit

I’ve sent the request for these to be added.

I’ll post back as soon as I get a reply.

Thanks,

Gemma

[Gemma]

Hi @flangey and @gr0mit

I’ve just had a reply to say they’ve now been added.

Thanks,

Gemma

[eXwavia]

Good Morning 

Please can you confirm if the following UK ranges are in your Whitelist please

Also if they are not can you update your records.

185.20.128.0/22

Many Thanks

eXwavia

[Retired-James]

Hi eXwavia,

Unfortunately it’s currently not in the whitelist, however I have raised the request for this to be added for you which will normally take around 72 hours.

James

[eXwavia]

Thank you for your quick reply