IP Whitelist Request

[NesporBellisRM]

Previously requested by phone but never heard anything and now not working......

Hi,

can the following two UK ranges be added to your IP whitelist:

94.31.14.96/27

130.117.120.56/29

Thank you.

R.

-- 

Rob Nespor Bellis

[NesporBellisRM]

Hi,

it would sure be great if a member of support staff could acknowledge this request and confirm that they have submitted it to the relevant team.

Thanks.

R.

[NesporBellisRM]

Just to add your standard troubleshooting requests:

Speedtest results: 8ms 21.45Mbps down 43.68Mbps up

Pingtest results ( to Vodafone Newbury 😞 0% packet loss ping 37ms jitter 7ms

IP address: 130.117.120.58

Traceroute to 212.183.133.177 9 ( till timeouts )

Serial number 40121207852

Rgds,

R.

[Retired-Kay]

Hi NesporBellisRM, 

Apologies that this one was missed. 

I have requested these to be added to the whitelist, I'll update you as soon as this has been done. 

Thanks, 

Kay

[NesporBellisRM]

Thanks Kay.

Rgds,

R.

[Retired-Kay]

Hi NesporBellisRM, 

94.31.14.96/27 is already on the whitelist. 

130.117.120.56/29 can't be added as it's not a UK based IP address. 

Thanks, 

Kay

[NesporBellisRM]

Hi Kay,

thanks for the update.

Can you point me at the geo-locator you are using as 130.117.120.56/29 is definitely in the UK, all the geo locator database I use say the same. The AS number it is associated with is peered in the UK etc. etc. etc. the allocation is to Cogent UK operations

Rgds,

R.

[NesporBellisRM]

Pointer at the allocation: http://whois.arin.net/rest/net/NET-130-117-0-0-1

[Jenny]

Hi NesporBellisRM,

Thanks for getting back to us.

I’ve requested this again today along with a screenshot to confirm that this is UK based.

We’ll post back here as soon as we get a reply.

Thanks,

Jenny

[Retired-Kay]

Hi NesporBellisRM, 

The team have checked other IPs in the range owned by 130.117.120.56/29 and these are currently being used in Canada. 

They've advised there is no way to determine which addresses are going to be used in the UK at any time, so are unable to add it to the whitelist. 

Thanks, 

Kay