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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74223 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229935 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204323 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

HTC One slow since lollipop upgrade

Ever since i upgraded to Andriod's lollipop on my HTC One the phone has been lagging. It's especially slow using the keyboard initially when unlocking the phone. I can write a few words before it shows and the haptic feedback kicks in. its ridiculous...

BT Infinity and Sure Signal.

I have just changed ISP to BT Infinity. As expected, my Sure Signal has failed. I have tried all sorts of resets and have asked Vodafone support to reset my device and do a network reset. I have also done a hard reset myself. It still does not work. ...

Jimfew by 4: Newbie
  • 62627 Views
  • 101 replies
  • 0 thanks

HTC one S drops network

I have been a customer of Vodafone for some 20 years but having read the number of problems people are having with the HTC one S phones on the Vodafone network, and the possible excuses/reasons for the loss of the network being a "faulty" phone, all ...

Sure signal box is not recognising new sim

I have two new Iphone 6 and neither will link to the sure signal box. Have waited a week, rebooted the sure signal box, deleted and re added users on the access to it but still nothing. Tried everything on here but nothing sems to work. 

Cooke74 by 2: Seeker
  • 12051 Views
  • 5 replies
  • 0 thanks

Samsung S5 problems - Twitter post follow up

My S5 worked perfectly well until the recent android update.  Since then it runs slow, drops internet, sporadically will not display email to mention a few issues.  What can be done as a fix?

upgrade from Blackberry Bold 9900 to Blackberry Classic

I've just taken the plunge and got a Blackberry Classic. I previously had a Bold 9900 and then used an Apple iphone 4s for a while before getting the Classic.Thought I'd post something in case any users of previous Blackberry's are thinking of gettin...

axc33 by 4: Newbie
  • 11566 Views
  • 0 replies
  • 1 thanks

Galaxy Tab Active listed as 4G

Hi,Just wanted to see what the crack was with the Galaxy Tab Active as the device is listed as being 4G and sold on a 4G contract but is a WiFi only device. Surely this is a little misleading?Thanks in advance

Complaints and leaving Vodafone

So I'm having a seemly common nightmare with Vodafone.Firstly, my iPhone 6 cannot and has not been able to receive calls routinely since I started my contract in November- a pretty basic function on a phone! I've called customer services 6 times now ...

Sure signal problem

Would It help if you resyc my sim to sure signal to try to get to work no. 21197198647

Jonhi by 2: Seeker
  • 26296 Views
  • 6 replies
  • 0 thanks
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