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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73855 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal V3 not connecting

Hi, I seem to have a similar problem to many others with their V3 Sure signal. Been working fine for 8 weeks and now the power light is flashing and two RH lights on amber. Tried to unplug, reset etc. with no change. Tried Live chat and tech support ...

My order - online account

Hi, just wondering what stage and where my order is at?Web tracker wasn't working with this code - WEB-0000000152854446Any help is much appreciated!

Paying off contract

Hi, I'm currently on a contract with EE that runs out in September, however I am looking to take out a contract with Vodafone when that ends. I was just if Vodafone has the same policy as some other networks whereby they'd would perhaps pay off the r...

Delivery

I ordered a phone almost 2 weeks ago and was told it would take 2-4 days and nothing. No email to explain or anything like that. I then rang and I was told that I would e contacted in 24 hours that was three days ago. It's the iPhone 6 I was told tha...

4g on iphone 5c

I have an iPhone 5c which is about 12 months old I have recently changed to a sim only 4g contract how do I connect to 4g network. I am in Vodafone 4g area.

Iphone 4 unlocking from abroad with no wifi

I have recently requested a code for my iphone 4 to be unlocked. The phone has not yet been unlocked and I am going aborad. In the Vodafone shop they told me I had to be the UK for the unlocked processing to happen.I phoned customer service and they ...

Failed credit check???

Hi, I ordered an iPhone 6 16GB Space Grey phone this week via Carphone Warehouse.  I rang them today to chase up delivery and apparently my order has been declined by Vodafone.  I have just opened an Experian account and my score 999.  I would like s...

Voicemail not working - call failed

Hello,I've just got a notification say I have new voicemails but when I ring 121, it comes up with call failed, I'm confuses, I've never had a problem with my voicemail before until I changed phones which was in JanuaryEvery piece of help would be gr...

iphone 4 data

hi how can i get 3g on my iphone 4 with a £10 freedome freebe

Problems getting the Sure Signal working

Hi We haven't been able to get our sure signal working at all. Speed Test:Download 20.13 Mb/sUpload 1.11 Mb/sPing 73ms Ping Test:Ping 1msJitter ? External IP Address:81.174.142.166 Sure Signal Ser No:42144403302 Traceroute Results:Tracing route to cl...

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