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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74324 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229966 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204374 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

sure signal

Can you try to push a software update thorough sn. 21197198647

Jonhi by 2: Seeker
  • 23849 Views
  • 1 replies
  • 0 thanks

Moto E LTE Issue

Hi, I brought a Moto E (2015 model which has LTE) the other day. My area has a strong 4g signal (Basingstoke) My mum has a 4g connection on her phone and I have not. I have the 40 pound pay as you go 4g plan. Why am I getting 3g

Unable to add user to SureSignal

Hi, could you assist please. I am trying to add a new user to my Sure Signal version 1.Process:Login to My VodafoneClick on My Sure SignalClick on Manage UsersClick Add UsersEnter First Name, Last Name and the phone number in the format 44...Click Su...

toplad by 2: Seeker
  • 25231 Views
  • 9 replies
  • 0 thanks

Fraud

I am absolutely disgusted in the service I have been provided by Vodafone in the last 48 hours. Firstly, on the 16.12.14 A text message was sent to me notifying me that my SIM card would now be disconnected and thank you for letting you know? Hummm I...

Resolved! 14 WORKING DAYS AND COUNTING FOR UNLOCK CODE FROM VODAFONE

I have requested an unlocked code from Vodafone on the 25th of February at 3:30am in the morning   and i have been waiting over 14 working days and still no news from Vodafone.  Im so unhappy with this company.  Also since 21st of January and despite...

Are New Ipad's locked to Vodafone

 Hi I seem conflicting responses about locking of iPads so posting here can someone from Vodafone please confirm. If an iPad is bought from Apple (unlocked) and then a Vodafone Sim is used either pay as you or monthly would this lock the iPad to the ...

Buying Vodafone Sure Signal online

I don't have a bad signal at home but if I pick up a second hand Sure Signal, can I register it to my account

rnzz99 by 4: Newbie
  • 25120 Views
  • 1 replies
  • 0 thanks

Sure Signal - V2 - Steady power and signal but no 3G

sure signal v2 not working. have established a dmv around the device on my router so no issues with internet access / firewall. have a steady INTERNET light but no PHONE light. already wasted 20m on phone to customer service so thought id try here!

Vodafone mms/web settings out of date

I have just relieved a text from Vodafone saying that I have to install new settings for web/wap etc. When I go to the link provided it says that the certificate of Vodafone DC is out of date (ran out Jan 2015) and a warning shows. Why are Vodafone s...

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