Back to Help and Support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

IPad Pro Order... Where is it?

krisscott
4: Newbie

‎14-08-2017 06:12 PM

I ordered a Ipad Pro 12.9 Inch about 6 weeks ago. No sign of it yet.

Ive called and am always told they have spoken with Finance, DPD, Warehouse etc and it will be with me each week.

 

Can someone please advise if their is a stock issue or when i can expect this?

0 Thanks
2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

‎14-08-2017 06:43 PM

It definitely sounds like an in-stock avability issue. 

I can certainly understand why you'd be unimpressed at this @krisscott

Communication is key !

Customer Services via 191 are the department who can see stock availability and advise accordingly. Unfortunately it's a case of waiting for the iPad to come back into stock which I hope it does as fast as possible for you. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

AnnS
17: Community Champion
17: Community Champion

‎14-08-2017 06:55 PM - edited ‎14-08-2017 06:56 PM

Hi @krisscott

 

The item is out of stock online and in stores and is no longer available for home delivery.   However, there are stocks of other ipads.

 

The best thing to do is to have a live chat, they will be able to track the order and advise accordingly.