Hi,
I have recently checked my credit file as i do every month. I was very suprised to find that Vodafone had added a defualt to my account this month. The amount the default was given for is £34, which was paid on the 10th July after receiving a letter through the post from Moorcroft Group (debt collection agency) . The account should have been closed well over a year ago, I was told numerous times after various phone calls with Vodafone customer service assistants that the account did not exist and no money was owed. I received a letter from a different debt collection agency around 6 months ago and was told by Vodafone that the amount was no longer needed to be paid and it was a mistake on their behalf. So when i recieved the letter from Moorcroft Group I just rang up and paid it (10th July 2017) because I could no longer be bothered with the hassle. I am a young person trying to get a mortgage and as you can imagine it is very hard with a default against your name, especially when its for such a small amount and clearly come about just from a lack of communication. Is there any chance of getting this default removed from my credit file as it is ruining my chance of getting a mortgage and will do for the next 6 years.
Thanks, B Smith
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