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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73767 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229869 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203339 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Can I phone France from the UK at no extra cost?

Hi, I am on the £37 pay monthly bundle with 20GB of data, 2GB of roaming data, and unlimited roaming minutes and texts. Does this mean that I can phone France from the UK without being charged? Or does it simply mean that I can phone the UK from Fran...

Resolved! Vodafone Smart Ultra - Marshmallow 6.0

I'm wondering if the Vodafone Smart Ultra 6 will receive the Marshmallow update, if it doesn't, I'm probably gonna go for a different phone option. Please let me know if you know it will or if it is in the making.

Another no mobile data problem

Up until July last year all was fine. In July the microphone and speaker on my iPhone broke. Rather than pay 200 pounds for repair, quoted by Bradford store I purchased a Vodafone payg phone and forfeited the 10 pounds credit as it was not possible t...

Incomplete number migration

I sent my PAC to Vodafone for migration last week Wednesday, i was sent a message that it would be completed within 24hrs. On Friday i got a message from my former service provider O2 that my number's going to Port out that day and once complete, my ...

Vodafone Family - where's it gone?

I can no longer find the link to Manage My Family Group on the My Vodafone website. I tried Online Chat, but the operative was a complete waste of time. All I want to do is double-check I've got the right numbers, but I'm blowed if I can find the pag...

raymartin52 by 13: Advanced Member
  • 8379 Views
  • 9 replies
  • 0 thanks

Continuously incorrect bill

Is it just us or has anyone else experienced a situation where every bill has been wrong from Vodafone in five years.....and we have one on 7th February where every single item is incorrect over 26 telephone numbers. Its quite a feat of ineptitude.  ...

extremely poor customer service

On the 8th of January i upgraded to a sim only deal. 8GB of Data2GB of data  (FOC for 12 months)Unlimted mins and texts  Towards the end of the billing month I started to get messages stating that my data was running low and i could opt in to a charg...

Phone signal

I have bars on my signal but everytime people try to ring me it goes straight to answer phone. I then get a txt to tell me i have had a missed call even though i have signal and the phone hasnt rung. I only have to pick my phone up and sometimes it w...

Resolved! Nougat Update for Oppo F1s

  When will Oppo F1s receive Nougat update ?? Regards,Swapdroid

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