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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
My handset as been blacklisted by vodafone for no reason. I am a customer of eleven years. I have never known such appalling treatment. I have spent hours on the phone to vodafone and been three times to the Birkenhead store. They keep telling me tha...
So a strange one and a double question.I've been using mobile data while I thought I was on a wifi signal. I've downloaded an app to check if this is what is going on and it looks like it is. Mobile data is being used while I'm on my Vodafone wifi....
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Happening wherever I go2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community, add ...
I have been a Vodafone customer for a number of years now with 5 numbers on my account which I recently reduced to 4 because of Vodafone's complete ineptitude when it comes to customer service. I have had nothing but mistakes made on my account by Vo...
Hi I have an issue with Sure Signal V3, pretty sure it's due to my phone being ported from another network. I have found a previous answer but can anyone access our account and resolve without me spending hours on the phone?? Plus I have zero signal ...
We have been waiting for credit notes and refunds to be paid back to us for the last two years. The first credit note dates back to May 2015 and it still hasnt been credited to our account. We have a total of four different credit notes here and not ...
Since updating to Marshmallow 6.0.1 my vodafone Smart Ultra no longer shares internet with my pc when I use the phone as a wifi hotspot - any help?
A few months back Vodafone offered me a deal to stay with them. Essentially monthly bill is higher than agreed and the amount of data is less than agreed. Some bills include an additional charge for extra data usage which should be within the agreed ...
Last Monday (06/02/2017) I noticed that my phone was unable to connect to any apps, safari etc. even though it was showing a 4G signal on my handset. I contacted Vodafone who told me there was an issue with my data allocation on my account and that I...
Was on Plusnet fibre averaging 32Mbpps. Changed to Vodafone several months ago and now average 24mbpps. Complained and finally had BT guy round. Checked everything out and said I am receiving 32mbpps into the box so it is probably the router. My la...
