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Issues with Broadband Order at Checkout

Pperren
2: Seeker
2: Seeker

I have a Vodafone account as I have a mobile contract.  I'm trying to switch my Broadband to Vodafone but when I get to checkout it says it's completing a credit check then goes back into a loop to the basket options.  Anyone else having issues or have any advice?  

 

3 REPLIES 3

machare
13: Advanced Member

It worked for me last July.  I would just try again. I managed to place an order for BB on a line at a different address. I could not get then to send the router to the BB service address rather than the mobil phone address!


I reached a point during the checkout where there was a button to continue that I pressed several times but it was completely unresponsive in Safari, so I ended up having to start from scratch and complete the order using Opera. It's possible you are having a browser compatibility issue or perhaps even a conflict with a browser extension. 

DaneB
Moderator (Retired)
Moderator (Retired)

I'm sorry to hear you're having issues with this @Pperren.

Have you tried clearing your cache and cookies then trying to apply for it again?