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11-10-2016 07:57 AM
Hey there, just wanted to see if it was possible to get itemised bills from outside the 90 day period. I need a bill specifically from April 2015 with itemised items. Anyy feedback welcomed
11-10-2016 08:18 AM - edited 11-10-2016 08:19 AM
Hi @thomaslayz
If the bill copies are available, you should be able to get the copies of bills you require by making the request using live chat or calling Vodafone.
If they are unable to help, you can always make a SAR request but this will cost £10.00 administration charge. Further info below.
14-10-2016 08:28 AM
Thank you for this! I contacted Vodafone, tbh pretty useless. Sent me 12 bills thus far, none of them are the only one i requested, and furthermore are not itemised! Lets hope the 4th contact attempt achieves something. Appreciate your response Ann S!
15-10-2016 10:52 AM