My father is currently with Sky and has an ADSL connection, but is due to start with a 38mbps line through Vodafone early next month. We completed the sign up process smoothly online and he is literally opposite the exchange box, so his connection should be excellent.
My only query regards the master socket on the wall, which has been used for his old ADSL line and must be many years old now. I first had fibre installed about 5 years ago and OpenReach installed a new faceplate, despite the house only being 5 years old. Last year I was having some trouble and when OpenReach came around it was exchanged for a new plate, which they said would reduce noise and improve performance.
Nothing was said during the sign up process about an OpenReach visit and the line tests suggested he would achieve maximum speeds, so I wondered if this is not an issue or something that should be looked at. It took a long time to convince him he should give up Sky and go for Freesat with Netflix and Vodafone, so I want to be sure the broadband switch goes smoothly for him.
.png "Community Manager (Retired)"){kind=icon}
