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Ok, i was just wondering if anyone can answer this for me. I've been looking into cancelling my dongle broadband but I'm unsure about what charges/fees I will have to pay to do this. I've looked high and low on the interent but I just can't seem to get a straight answer.
Can someone help me please?
Can someone help me please?
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Hi leonconnor,
You can find details on how to cancel your account in our Help Centre.
With regards to any fees or charges, this depends on whether you are still within commitment on your contract. For example:
If you take out a 12 month contract, at £25 (before VAT) a month, and wish to cancel three months before the end, you would have to pay a termination fee for the remaining line rental. That makes your termination fee 3 x £25 = £75. There is then a 25% discount applied to this, making the final figure £56.25. There is no VAT paid on the termination fee.
I trust this helps, and if you have a spare moment, please take some time to fill in a short survey about your forum experience today.
Jon
eForum Team
You can find details on how to cancel your account in our Help Centre.
With regards to any fees or charges, this depends on whether you are still within commitment on your contract. For example:
If you take out a 12 month contract, at £25 (before VAT) a month, and wish to cancel three months before the end, you would have to pay a termination fee for the remaining line rental. That makes your termination fee 3 x £25 = £75. There is then a 25% discount applied to this, making the final figure £56.25. There is no VAT paid on the termination fee.
I trust this helps, and if you have a spare moment, please take some time to fill in a short survey about your forum experience today.
Jon
eForum Team
