Mobile Broadband K3760 - Windows 7 64 Bit Ras Error 635

[MikeJep]

Hi this is driving me nuts!

Just purchased a Dell latitude running Win 7 Home premium 64 bit. I've installed the latest version of VMC which successfully connects the first time....until the PC is rebooted, then I get the RAS 635 error when trying to connect.

I've tried uninstalling, re-installing VMC, previous version installing, driver deletions and reinstallations, USB modem and network adaptor deletions and reinstallations, deletions of the DUN entry, different USB ports - all to no avail....

Any ideas what to try next?

Thanks in advance
Mike

[MikeJep]

Interesting - I just got through to Vodafone Technical Support who put me on hold whilst they thought about the issue ...... then hung up on me!

Great British customer service at its best eh Vodafone? Perhaps you shouldn't be selling something you can't support ...

[Retired-James]

Hi MikeJep,

You don't need to worry as this is a known issue, I have uploaded the fix for this onto my post.

Give this a go and let me know how you get on.

James
eForum Team