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Mobile Data not working

Ian_Mc
4: Newbie

I have been unable to connect to Mobile data all day.  It was working yesterday but now no 4G, 3G, 2G or just G.  Changes were made to my account recently and I don't know if something has gone wrong.

1 REPLY 1

Retired-Laura
Moderator (Retired)
Moderator (Retired)

Hi @Ian_Mc 

 

Please try the steps in our Network Troubleshooting thread.

 

If you are still experiencing the issue after completing these steps, post the template with your answers here and I'll have a member of the team get back to you as soon as possible.

Thanks,

 

Laura