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Solution

My Vodafone App

User0407
1: Seeker

Whenever I try to login into the app, there is a message telling you have been logged out of the system. Please look into it. 

3 REPLIES 3

AnnS
17: Community Champion
17: Community Champion

Hi

 

If you are connecting using WiFi, try using mobile data, the application needs this after any update  to recognise the number.  Also try resetting the application from the settings.

 

If there are still issues, live chat will be able to help.

 

 

Damien2016
1: Seeker

Hi there I have not been able to use my Vodafone app for about 2 years now. I have updated my email address and change that 4 times and I have been told every time it's sorted but the. When I try and set up a new password it says sorry this email has already got an account! So not been able to see a break down of my bill for about 2 years

Tash
Moderator (Retired)
Moderator (Retired)

@Damien2016 So we can take a closer look into this for you, I've sent you a private message with details to contact our team directly.