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04-07-2017 06:34 PM - edited 04-07-2017 06:36 PM
Hi
If you are connecting using WiFi, try using mobile data, the application needs this after any update to recognise the number. Also try resetting the application from the settings.
If there are still issues, live chat will be able to help.
27-07-2017 09:08 PM
Hi there I have not been able to use my Vodafone app for about 2 years now. I have updated my email address and change that 4 times and I have been told every time it's sorted but the. When I try and set up a new password it says sorry this email has already got an account! So not been able to see a break down of my bill for about 2 years
31-07-2017 12:32 PM
@Damien2016 So we can take a closer look into this for you, I've sent you a private message with details to contact our team directly.