My Vodafone smart Ultra 6 has started making a noise how do i mke it stop?!

[AmyLouise24]

I have had this phone now for a few month and i love it! But yesterday I downloaded android pay but then unistalled it as I thought I wouldn't use it, since then my phone has been making a noise like a 'boing' everytime I unlock it and then sometimes when I am doing other things on my phone ie checking facebook etc... It is driving me crazy!!! Can anyone help or suggest anything? I have mesed about with notifications etc and still no joy.

Thanks 

Amy 

[BandOfBrothers]

Hi

I would suggest creating a back up to preserve the data in your phones memory and perform a factory reset which takes it back to the last firmware update. 

Or if convenient pop into your local Vodafone Store and the staff maybe able to help. 

[AmyLouise24]

Hi thank you how do I back up my stuff? 

[BandOfBrothers]

---

@AmyLouise24 wrote:

Hi thank you how do I back up my stuff? 

---

GMail can be used to back up contacts. 

If you have a data cable then hook up to your computer and use that to move items across. 

More help here - how-back-up-android-back-up-phone. 

[AnnS]

Hi @AmyLouise24

The first thing to look at will be your sound effects in your settings and make sure none of the boxes have accidentally been ticked.

If you still have the same problem after a factory reset, take the phone into a Vodafone store for them to take a look and if necessary, arrange for a repair.