Nano Sim Not Activating

[kaylarich]

Hi

I tried Sim Swap yesterday evening, it said it could take up to 12 hours so I turned it on and off a few times, then turned it off when I went to bed thinking this morning it would be up and running. It's still saying 'No Service'. 

I have tried the Sim Swap again this morning but still no joy. I tried calling Vodafone but they just tell you to use the online Sim Swap... 

I am going from 4s to 5s.. Please help! 

[drey_p]

Pop into your local Vodafone store. They should be able to help you get the SIM card activated or replace it if there's an issue with it.

[Retired-Ian_]

Hi kaylarich,

Has it updated?

If not pop into any Vodafone store as drey_p suggested and the guys will take a look at this for you.

Cheers

Ian

[WilliamMeech]

Actually infuriated by Vodafone's service the past week. 

It all started very nicely with an early upgrade to an iPhone 6 which I recieved on Tuesday morning. Gave Vodafone a call to activate the sim, was told it would be 1-24 hours until this occured, fine i've had to do that before. 24 hours pass, I call again, they say wait another 24 hours, no other solution. Okay great. Another 24 hours pass, nothing. I call up and they say my sim must be faulty, okay great I headed into the Vodafone store who gave me a new sim and activated. They said in 20 mins my sim will be activated. 24 hours have passed... 

Your move vodafone..

From a very angry customer. 

[Retired-Ian_]

Hi @WilliamMeech 

I'm sorry to hear this.

If it's still not sorted, please contact Live help.

Thanks,

Ian