Network issue

[standonjack]

Post Title: 'First half of post code - Area' e.g. 

La11 6rx

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?

No signal in house whatsoever.

Have to travel half a mile.

2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community, add it to your profile here.

La11 6rx

3) Does the issue occur if you try your SIM card in a different phone?

Still no signal 

4) What errors are seen or heard when the issue occurs?

Just no signal

5) Does this happen on 2G, 3G, 4G or all? All

6) When did you first notice this issue?

 Forever

7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs? 

Permanent

[BandOfBrothers]

Hi @standonjack

Your local masts are not showing any issues but they network checker Here  does indicate your in a fringe coverage area for 3g and no 4g. 

It suggests a sure signal could help or if on an eligible contract type and accepted phone model then Vodafone calling over WiFi could be an avenue to look at.