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Network problems - International calls

bobby606
2: Seeker
2: Seeker

Lately when making international calls I'd loose conection but previously spoken conversation (like in the last 20-30 seconds) would play out in a loop. 

I cannot get my head around it. Is this recorded ? Whome by ?

This has happened before but not for a long time now Help anyone ?

2 REPLIES 2

Jenny
Moderator (Retired)
Moderator (Retired)

@bobby606 – That’s very unusual!

So we can look into this further and find out what’s happening, I’ve sent you a private message with instructions on how to get in touch.

We’ll need you to provide all of the information requested, so we can escalate this to our network engineers.

Jenny
Moderator (Retired)
Moderator (Retired)

@bobby606 – We’ve had an update from our Network engineers, who’ve advised that they’ve performed some updates and that this should now be resolved.

Please restart your phone to test everything and let us know how you get on.