My son got a phone upgrade two weeks ago, new P9Lite, required new SIM. We've had a SureSignal for years,and I have a P9, and there are two other phones using it. My son's number worked fine until this upgrade. Now it just will not work. Vodafone online chat has been a disaster - 4 1 hour sessions answering the same questions, 'refreshing the system', adding/removing his number, etc. I phoned 191 and they did an over the air software upgrade of the suresignal, still not working. His phone works 100% in the open air. When I put his new SIM in an old phone I get the error 'not register to network' - which is misleading because it works 100% outside. The other three phones in the hosue all work 100% on it.
I'd love a solution, please Vodafone. One that doesn't involve me spending any more time with your online chat, and one that doesn't expect me to take the suresignal to the local store, where they don't even know what it is. I might be wrong, but logically it's not the suresignal that's at fault - it's the SIM card and registration on your network.
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