New Sure Signal User's Can't Connect

[danedmans]

I've registered a new sure signal at my home and my number connects and works but my lodgers number who I've added doesn't connect? I've tried reseting the sure signal and re-registering it with no luck. Any help would be great.

[BandOfBrothers]

I would suggest again removing your lodgers Vodafone Mobile Number ,and Re Add it and then re boot the phone.  

[danedmans]

Tried that already with no success. Also tried taking the SIM out and putting it back in. Totally running out of ideas now.

[BandOfBrothers]

You could try speaking with Customer services via phone or Live Chat from a computer to see if they can assist you. 

I cant see why a Vodafone Mobile Number wouldn't work either.