New phone cant connect

[AllieHardy]

I have a new phone today with new sim but same phone number. Sure signal working but no connectivity to phone. Cant get onto sure signal help on vodafone site, no signal to call anyone. Serial no is 40110944457

[Retired-PaulE]

Hi AllieHardy

Can you take a look at our Sure Signal Troubleshooting thread, and then post back your results if you’re not directed to an existing thread?

Thanks

Paul