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14-12-2016 07:15 PM
Purchased a new Sure Signal about 6 months ago, everything working fine with my iPhone 6 and my wifes 6s.
I purchased a new 6s about 3 weeks ago and was getting no signal at home, even though my number was showing on my sure signal link (registered to me as owner). I looked at the forums and the instruction was to delete me as the admin number, which I did and swapped it to my wife, deleting my number completely, then added as a new user and re-allowed admin rights, still no difference, doesn't work at all.
What am I doing wrong?
Solved! Go to best answer.
15-12-2016 08:38 AM
After 30 mins on Live Chat, Amir from tech support got it working. Even though I'd deleted my number and re-linked it, it hadn't registered my new SIM card to the Sure Signal box.
As of this morning, I have 100% signal at home.
Great service guys, thank you!
15-12-2016 08:38 AM
After 30 mins on Live Chat, Amir from tech support got it working. Even though I'd deleted my number and re-linked it, it hadn't registered my new SIM card to the Sure Signal box.
As of this morning, I have 100% signal at home.
Great service guys, thank you!