No Service TD7 - Selkirk

[Mmcaulry]

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Post Title: TD7 - Selkirk

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? 

No - it's everywhere

2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community, add it to your profile here.

TD75BJ

3) Does the issue occur if you try your SIM card in a different phone?

Yes

4) What errors are seen or heard when the issue occurs?

Network just says 'searching' at all times

5) Does this happen on 2G, 3G, 4G or all?

All

6) When did you first notice this issue?

Yesterday lunch time!

7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs?

Permanent

[BandOfBrothers]

The network mast checker is reporting no local or surrounding mast issues @Mmcaulry  ,but as this is happening everywhere and also when you insert your sim in another phone it could be your sim card at issue which if required can be swapped out at any Vodafone High street Stor

Can you try another working sim card in your phone as a process of elimination anyway. 

[Alex]

@Mmcaulry All signs here look to be pointing to an error with your SIM card.

As mentioned by @BandOfBrothers, you're able to visit a Vodafone store and get this swapped out by a member of the team - they'll also be able to check your device is working correctly. :smileyhappy: