No service DG7 Laggan

[Lagganoutdoor]

No service since this morning. Workmen were doing work on local mast and when they left the signal vanished. 

I have to travel 5 miles to get signal. SIM card is fine

23 other workmen in building site have Vodaphone and have also had no signal all day. The problem began this morning.

[BandOfBrothers]

Hi @Lagganoutdoor

Could you please use the following Vodafone Link to launch the template connected to Network Issues. Please then copy and paste it back here with your answers as this will help the Social Media Team here look into this. 

Network-issues-initial-checks-and-template.

Just to add it can occasionally take a few days for masts to settle once work has been completed. Rebooting the phone by turning it Off and On can help. 

The official Vodafone Network Checker > Here < is showing no current issues for your local or surrounding masts and no planned maintenance. 

However it does suggest that your area for DG7 is fringe coverage. 

2G = Signal difficult outdoors and indoors unlikely. 

3G  = Signal Indoors and Outdoors difficult.

4G  = Not available. 

A Sure Signal that creates a 3G signal in the home that works off Home Broadband is recommended.

That or if your on an eligible contract type and accepted handset then Vodafone Calling Over Wifi. 

[Jenny]

@Lagganoutdoor - Please try the steps in our network troubleshooting thread.

If you're still experiencing the issue after completing these steps, post the template with your answers here and we'll get back to you ASAP.