Note 7 Swap Queries - Voda Forums Reps Plz

[Anonymous]

Afternoon Voda Reps 

QQ Regarding Note 7 Queries etc. 

1. Swapouts - Naturally Voda are doing these. The official statement says To call after 19th Sept If you want to exchange for Note 7 device. Will it be a straight Swap For Swap with DPD (IE Their "Swapit" Facility) ??

Can these be done in store? The guys in Crawley said it could be done like for like. I'd just rather not be without my device for more than a couple of days if Im still paying for it.

2. What happens on Siebel in relation to tariffs and billing? Will these be exempt due to the issues? IE Old Tariff still rolling on? Etc

[Anonymous]

Ive emailed the Samsung Product Liasion Teams and Vodafone CEOs Team this morning as Ive previously had contact with both. 

Im fed up now... My first device burnt out, and this 2nd one is still a risk... 

[drey_p]

---

@Anonymous wrote:

Im fed up now... My first device burnt out, and this 2nd one is still a risk... 

---

It is going to be a case of waiting until Samsung come up with a very clear statement about what is going on.  No one knows what is happening until they do. 

[Anonymous]

Yeah but thats based upon Note 7 for Note 7 exchanges. 

Voda will exchange this handset under their current setup, they will exchange for a non Note 7

[Anonymous]

Well... its Official

http://www.wsj.com/articles/samsung-to-permanently-discontinue-galaxy-note-7-smartphone-1476177331/

[Anonymous]

Just been on the phone to DO Cust Relations. They have just been briefed on the issue. All of Vodafone advise to return your handsets for exchanges etc, 

Im going into town to do mine now. 

[serial45]

Ive asked for a returns package sending mine back, they are going to revert me back to my previous price plan.

Going to get a pixel XL through CFW.

[mb1388]

I have called and can drop it off at a store and will transfer to sim only till the note 8 ... I hope or will it just be the note 7.1?

[Iamaza]

Crap... 

What are you guys getting? I hate to think that I might need to get an iphone... Is vodafone getting Pixel? 

[acdeag]

You can get Pixel on Vodafone but only through Carphone. EE have an exclusive for network retailers.

[Anonymous]

Yeah I know mentioned about the pixel XL a while ago being on Voda through CPW...

I'm genuinely considering going iPhone... Which is "Note" like me... (sorry that was terrible)