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20-04-2015 10:15 AM
I recently signed a new contract and had a new sim card fitted. This meant I had to re-register my Sure Signal.
There is an option on the page "Opt in to other Sure Signals" and I thought this was a good idea and did so.
Subsequently I discovered that I was not receiving any calls or messages at home although I was when away from home.
After contacting Vodafone, who suggested I install a new sim card, and visiting the local Vodafone store where a very rude lady told me it was phone that was at fault, I discovered that if I opted out of "opting in to other Sure Signals" my phone worked perfectly well at home.
There appears to be a problem with this option that makes ones phone not work when in the vacnity of ones own Sure Signal plug.
Just thought I would mention it.
21-04-2015 04:39 PM
Hi @islanderuk
Please reset he Vodafone Sure Signal –
Once this has been done, turn the phones off and back on in the range of the Sure Signal unit.
Cheers,
Laura
21-04-2015 05:22 PM
Laura
I have no idea why you have posted the response that you have as it is not relevent