Overcharging On Payg Mbb

[Adamant]

Hi All,

I have a number of PAYG dongles with the SIM cards placed into other dongles for in-vehicle data access.

This works brilliantly but we seem to be getting heavily overcharged in one or two localised areas of the country - specifically around the Cupar, Fife area of Scotland.

Our data counters (which are at the point of send / receive any packets to the VF Network) are showing data usage in the region of 6-800KBytes yet this has used an entire £15 topup on one of the devices.

Is there a minimum data charge each time a device makes a connection to the GPRS / 3G network as this is only happening in remote area where, I imagine, large numbers of re-connections will be happening as vehicles go up and down hillsides.

Any ideas?

Thanks,
Adam

[Retired-Jon_V]

No problem Adam,

If you call 08700 717 727 this will put you through to our M2M Team, who will discuss your requirements and pass them along to our Sales Team.

This link will also give you some more information about what the team is capable of

Jon

eForum Team