Back to Help and Support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Please Help. Address required to for proof of purchase of Vodaphone Contract and handset

Dermo
2: Seeker
2: Seeker

‎24-02-2017 05:02 PM

Can anyone from Vodaphone please PM me as I have exhausted all options attempting to get issues aorund requesting an unlock code resolved?

2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

‎24-02-2017 05:13 PM

Hi,

 

Which options have you used already and exhausted ?

 

In your thread title you mention proof of purchase which is obtained via How-do-I-get-a-proof-of-purchase-usage-or-barring.

 

In your post you mention unlocking which is obtained via Vodafone Unlocking Form which can be achieved as long as you meet the criteria set in Nuc Unlocking.

 

Customer service on 191 or Live Chat should also be able to help. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

hrym
17: Community Champion
17: Community Champion

‎27-02-2017 12:11 PM

You mention proof of purchase.  Does that mean it's an iPhone and you want to talk to Apple?

 

Respond to this and Lee's questions just so that we have confirmation of the exact situation.  After that, you're probably best waiting for the forum team to respond (as you requested).