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Porting Problem

RKumar77
2: Seeker
2: Seeker

Recently i switched to Vodafone from 02 gave my pac code and got a message  porting was completed on last Friday and guess what now i cant receive calls was on the phone to Vodafone on Saturday for 1 hour and 20 mins then they passed me onto the porting team who said it will sorted out, i was excepting many things from Vodafone am very disappointed. PLEASE GUYS SORT THIS OUT I GOT MANY IMPORTANT CALLS COMING IN, THAT I CAN'T RECEIVE. Many Thanks

3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

Hi

 

I have seen past threads similar to yours which is referred to as a Split Port which is at account level.

The porting teams which your issue has been taken up by is st the right place. 

I hope this is resolved asap for you. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

Hi there, i understand but the question is when as i said am missing very important work related calls. please can you speed up the process and am in desperate need of help and if that cant be done, i would require some sort of discount of my next bill. Many Thanks

 

Tash
Moderator (Retired)
Moderator (Retired)

Hi @RKumar77,

Apologies for any inconvenience this has caused.

So we can take a look into this for you, please speak with us on Live Chat and we'll be happy to check on its progress.