Problems de-registering my Sure Signal 3

[Jonmoka]

Hi

I'm trying to de-register my sure signal but can't long into my vodafone account as ive left the network so my account has been closed. How do i go about de-registering it?

Thanks

Jonathon Williams

[BandOfBrothers]

You'd need to speak to Customer services via 191 or Live Chat from a computer.

Or from a landline ->

Contract Customers : Tel :03333040191
Payg Customers : Tel:03333048069

You can input your Vodafone mobile number after prompted when using the Landline phone option, or if issues exist where the IVR System will not recognise the mobile number then you can opt to ignore the initial prompts to type in the mobile number, and then on approx the 4th request it should then change to ask to input 1 for Payg or 2 for Contract Customers.
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General enquiries: Monday to Sunday 8am – 9pm

How owe long has the Sure Signsl been dormant?

Some FAQs here https://support.vodafone.co.uk/Network-and-coverage/Sure-Signal/38911287/How-do-I-de-register-my-Sur...

[Jonmoka]

As i said in my original post i'm no longer with vodafone so i dont have a vodafone number, i've tried ringing customer services only to be cut off because it doesnt recognise my detail. I've seen on other posts ive seen that a moderator has posted a link to help sort things out. The sure signal hasnt been used for a couple of months

Thanks  

[Jonmoka]

Hi
I have the same issue left Vodafone and need to de register my sure signal to give to my brother.

Thanks

Jonathon

[Cailen]

You'll just need to pop on to your Vodafone online account and de-register your Sure Signal from there.

If you experience any issues in doing this, please talk to our Live Chat team here: vdfn.co/1MEeijn