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DeclanOneill · ‎31-12-2014

I need a proof of purchase for my insurance company. I rang the customer services but they sent me to [Removed as per House Rules]

This link did not work for me and I need the proof of purchase ASAP otherwise the claim will not go through. I have spoken to vodafone in store and apparently my account is still linked to my old iPhone as I upgraded over the phone and not in the store.

drey_p · ‎31-12-2014

Hi there

If you need a quick response, I believe that LiveChat should be able to help you. If you don't mind a bit of a wait, one of the eForum Team will also be able to help you get the proof of purchase you need.

PWIAC

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Farrukhshah123 · ‎24-02-2015

i have found your services really weired im totally

(Removed according to House Rules)

off im calling CS since last week no one is helping me their and their is no link for live chat if is there please educate me then or emalui me my proof of purchase

Farrukhshah123 · ‎24-02-2015

So you mean I'm lying to you they told me straightways they don't have excuses to email so they are not able to do this

Retired-Sarah · ‎25-02-2015

Hi @Farrukhshah123

If we're showing as busy, sit tight and an agent will be with you as soon as they're available.

I’ve also sent you a private message, if you’re still unable to speak with our Live help team.

Thanks,

Sarah

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