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Proof of purchase

Shuayb95
2: Seeker
2: Seeker

‎12-02-2015 03:04 PM

Need a proof of purchase for my iPhone already sent email with imei number and model
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5 REPLIES 5

Shuayb95
2: Seeker
2: Seeker

‎12-02-2015 05:45 PM - last edited on ‎28-10-2015 09:16 AM by Community Manager (Retired)

I need a proof of purchase for my insurance company. I rang the customer services but they sent me to [Removed as per House Rules]

 

I need  proof asap for my claim to go through!

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Shuayb95
2: Seeker
2: Seeker

‎12-02-2015 06:07 PM - last edited on ‎28-10-2015 09:15 AM by Community Manager (Retired)

Sent my IMEI number to [Removed as per House Rules] when will I get a reply.

need it ASAP for claim 

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Retired-Rodney
Moderator (Retired)
Moderator (Retired)
In response to Shuayb95

‎13-02-2015 02:50 PM

Hi @Shuayb95,

 

If you get in touch via Live chat, we'll supply you with this. 

 

Thanks,

 

Rodney 

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Shuayb95
2: Seeker
2: Seeker
In response to Retired-Rodney

‎13-02-2015 07:57 PM

Tried live chat no ones available and its suppose to be 24/7
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Retired-Matt_B
Moderator (Retired)
Moderator (Retired)
In response to Shuayb95

‎16-02-2015 12:09 PM

Hi @Shuayb95,

 

Please ensure you're using a PC/laptop to access the service.

 

If you leave the tab open for a few minutes, the icon will update as soon as an adviser is free.

 

Thanks,

Matt

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