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04-05-2017 12:53 PM
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?
Has happend all through RG1 area.
2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs?
RG1 8BB
3) Does the issue occur if you try your SIM card in a different phone?
Yes
4) What errors are seen or heard when the issue occurs?
NO SERVICE
5) Does this happen on 2G, 3G, 4G or all?
All
6) When did you first notice this issue?
0830 this morning
7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs?
Permenant
04-05-2017 02:19 PM
Hi
There is a fault showing in your postcode area. You can Register for updates in the link.
> https://www.vodafone.co.uk/explore/network/uk-coverage-map/
"We're trying to fix a network issue which might be affecting calls coverage. It’s now being investigated. We'll update this page as soon as we know more"
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
04-05-2017 02:37 PM
@sgibbon1 There's also planned maintenance in your area which can be seen on our network status checker.
'We're doing some work on our network in this area to improve your calls, texts and data coverage. Sorry if you notice any disruption. We're expecting to have things back to normal by 11pm 04 May 2017. Everything else should be working fine.'