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03-06-2017 04:15 PM
Apparently there is an approved list of 3rd party devices. If your equipment is not on the list you will not get the PPPoE details. They are emailing me the list as the Billion Bipac 8800AXL I had is not Openreach approved.
03-06-2017 04:43 PM
Here is the Openreach approved list of devices I was emailed today very helpfully by VF. Anyone got any recommendations/knowledge of the best one to use. I have Broadcom chipset I believe.
I did have a Billion Bipac 8800AXL before when with Sky but I have sold it now and it wasnt VF approved anyway.
05-06-2017 12:27 PM
@Bunn who was it that sent you that? Which address did it come from?
I've been trying to get hold of that list and been hitting brick walls!:smileymad:
05-06-2017 12:33 PM
Hi Nabs
It was on chat from Yasmin who told me the router i purchased was not Openreach approved. Then sent me the list
05-06-2017 12:37 PM
Cheers @Bunn
I would try again but now i've got the list i'd just be wasting my time! haha
05-06-2017 12:49 PM
Hey Nabs. Glad to be of help. Just note that the first couple of routers on the list I priced were over £1k and £3k. Totally stupid money!
05-06-2017 01:06 PM
Ouch! Business ones I assume, they're the only people who would pay that sort of money for a router! haha
05-06-2017 01:37 PM
I guess so but there are otbers on the list around £300 which is still exorbitant but more affordable. Not had chance to check out others mentioned and see if I can find one for around £100. Got to get rid of the VF one as it won't hold a connection for more than half a hour max.
06-06-2017 09:35 AM
Just tell them you have one of the ones from the list, even if you have something else.. they're hardly going to make you verify that, or be able to detect that you aren't using one of the "approved" ones, whatever that means.
06-06-2017 10:05 AM
And also worth noting, if they want to have a debate with you, that the HHG2500 (the supplied Vodafone Connect modem / router / AP) isn't on the list and thus presumably shouldn't be connected to the Openreach network itself? :smileyvery-happy: