ReSync

[stewcos]

Hi, we had a power cut yesterday and when the power returned my sure signal was not receiving any power.

i have replaced the power lead which has sorted the power issue, however ever since the signal booster is not transmitting any signal.

lights keep flashing but never locking on.

could you please resync my box the serial number is 40111015901

sure signal version 2 many thanks.

[stewcos]

Hi Mike, good to hear all other aspects look in spec.

the charger is different.... And different readings.

sure signal charger - input 100- 240v 50/60 hz 0.3A

                                 Output - 12v - 1A

replacement - input 100 - 240v 50/60 ha 0.15A

                      Output 12v - 0.3 A

if you think that this is contributing just let me know.

it does power up the unit.

i will have a genuine replacement with me by tomorrow a.m and will then plug in and start again if necessary.

look forward to your reply.

[cineriv]

Hi stewcos,

As I suspected, your replacement power adapter is only capable of supplying 1/5 of the power required for the Sure Signal. Even your original unit was slightly under rated.

The correct output rating is 12v - 1.5A  ....... A 12v - 2.0 Amp unit is also satisfactory, in fact I prefer that one myself.

The correct replacement units can be purchased from Amazon or Ebay at a cost of around £10 -12 inc. delivery.

Just search on each site for 'Sure Signal power supply' It doesn't matter if it is designated for use with the V1 ...... they are exactly the same! :smileywink:

It might appear that your SS is powering up, but I can assure you that it only partially powers up and comes to a stand still when it tries to turn on the 3G signal.

Regards,

Mike.