I have a Sure Signal V3 that I have used for 20 months that has died and is away for fixing under warranty. As I need a mobile signal at home for work puposes I ordered a second Sure Signal and will use the replacement for the original at an alternative property.
However, the new Sure Signal will not work. I get the red power light flashing and the first light solid orange which the manual says means the connection to the Vodafone server is not being achieved. I have registered the new device. I have BT Infinity with a Home Hub 5
I have forwarded ports 8, 50, 53, 67, 68, 123, 500, 1723, 4500 and 33434-33445 as suggested on the forum.
Sure Signal Serial Number: 43164425548
My IP address is: 86.137.174.198
Ping: 15ms:
Download speed: 35.6 mbps
Upload speed: 8.93 mbps
I have run a tracer and this does not look correct. I get the following:
1 5 ms 2 ms 2 ms bthub.home [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 13 ms 11 ms 11 ms 31.55.187.176
5 11 ms 14 ms 12 ms core1-hu0-8-0-1.southbank.ukcore.bt.net [195.99.127.176]
6 13 ms 11 ms 25 ms host213-121-193-203.ukcore.bt.net [213.121.193.203]
7 14 ms 12 ms 11 ms t2c3-et-7-3-0-0.uk-lon1.eu.bt.net [166.49.211.230]
8 12 ms 14 ms 66 ms 166-49-211-254.eu.bt.net [166.49.211.254]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Any help appreciated.
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