Req Help: Program Access Vodafone Lite Usb

[rubberneck]

Hi I have a Vodafone Mobile Connect Lite K3565 Rev 2 usb stick which I use with my laptop (vista) to access the internet. However unlike my 3G usb stick it will not allow an add-on to a program I use via the internet to work.

To allow this add-on program to work on my home PC I have to access my router and add a custom service in the port fowarding, telling it which port and which IP address. My 3G allows the add-on to work without having to do this, but the V. Lite doesn't. Can anybody tell me how I can tell it to allow this add-on program to work?

If I can't get it to allow this add-on then I will have wasted £39, as the only reason I bought it was because I am a light user outside of the house and it allows me 270 days to use my allowance and not the 30 days that 3G does.

MTIA

[rubberneck]

sorry

placed in wrong forum area. now moved to mobile broadband.

[Retired-Dave]

Hi Rubberneck,

I'd like to see us sort this for you and make sure you don't feel the funds were wasted.

This particular issue is outside my general area of expertise, but I'm going to flag the thread to one of my colleagues to take a look over when he's in tomorrow.

I'm confident that we can get to the bottom of this for you.

In the meantime, don't forget that by registering for My Account you can take advantage of the online features offered to help take control of your account - Once we resolve this, I'd really recommend registering!

DaveN

eForum Team